Recent Water Damage Posts

Are Drain Cleaners Harmful to Pipes?

11/1/2022 (Permalink)

Advertisements drain cleaners, water pipe detergent with clear piping section in 3d illustration. Drain cleaners are not harmful to pipes in most cases, but can be when used too often.

Is It Safe To Use Drain Cleaners?

Plumbing issues can be stressful, but they don't have to be if you're prepared for them. One of the most common plumbing problems is a clogged drain. When your drain is backed up with hair and other debris, it can be hard to figure out how to fix it on your own. Professional plumbers know how to clear drains and repair any damage caused by the clog itself, so don't hesitate to call one in if you need help!

Drain Cleaners Can Cause More Harm Than Good

If you regularly use a drain cleaner in your home, it is important to know that these products are not meant to be used as an alternative to regular cleaning. In fact, drain cleaners can actually corrode the pipes and permanently damage them. This means that if you have been using a particular product for several years now and notice any corrosion or damage in your plumbing system, the problem could have been caused by the use of a commercial-grade drain cleaner.

When you experience clogs in your drains, it is best to clean out the pipes with water from the tap before trying anything else. If this doesn't work, consider calling a plumber instead of using chemical solutions because these products can cause more harm than good if used incorrectly or too frequently.

Call the Professionals for Sewage Cleaning

When you call for professional sewage cleaning, the technicians will have plenty of experience with drain cleaners and their effect on plumbing. They won't use chemical drain cleaners unless absolutely necessary and even then, only as a last resort.

They will know how to use a plunger or suction equipment to clear clogs from your pipes without damaging them in the process. They will also know how to repair damage caused by clogs and prevent future clogs from happening again.

Hydro-jetting System

When you have a plumber come to your home because of a clogged drain, they'll use a hydro-jetting system to clear out the blockage. This method uses high-pressure water to remove the clog and can be used on any type of pipe from drains and toilets to sewers.

The hydro-jetting system is the most effective way to clear a clogged drain, but it can also be very expensive. A plumber may charge between $100 and $300 to use this method.

Can I Fix It Myself?

How do you know if it’s safe for you to clear clogs in your own sink or bathtub drain? The answer is that it depends on the clog, and if you have any kind of plumbing problem, then it’s a good idea to call in a professional.

Professional technicians know how to safely clear drains and how to repair any damage the clog might have caused. They also know how to use the correct chemicals and equipment, as well as techniques such as plunging or water jetting that could cause more harm than good.

In conclusion, drain cleaners are not harmful to pipes in most cases, but can be when used too often. If you have a clog that won’t go away after trying a plunger and then using some vinegar or soda water, it might be time for professional help.

If you have a sewage backup or drainage problems in your home or business, SERVPRO of Hendersonville is here to help. Give us a call to clean up any water damage in your Hendersonville property!

3 Types of Water Leaks That May Cost Your Business Money

6/25/2022 (Permalink)

Leaking tap A leaking tap can be costing you more than you think.

Types of Water Leaks

Did you know that even small leaks at your Flat Rock, NC, business can cost you hundreds of dollars per year in wasted water and repair costs? While you might think of a water leak as a common problem, failing to maintain your building's plumbing could transform a small leak into a major issue, and there are several types of leaks you can watch for to stop major water losses before they happen. 

1. A Fast-Dripping Water Leak
That fast drip in your public restroom's sink or in the breakroom might be old news to you or your employees, but this type of leak may be costing you more than you think. It can cause damage to your building's pipes and weaken the interiors of finished cabinets. Having a fast leak repaired can not only lower your commercial water bill but protect the building materials that surround the plumbing as well. 

2. A Leaky Toilet 
That old leaking toilet in your office can cost you hundreds of dollars in water damage, especially once the moisture starts to affect the floor or wall around it. Over time, the water may start to warp or rot building materials like drywall and wood. Unless you take steps to rectify the leak, you may have to replace not only the toilet but the adjacent materials as well. 

3. A Leaking Pipe 
A plumbing pipe water leak is usually the most damaging when it is not detected right away. Over time, the pipe may degrade and then eventually burst, especially with a seasonal temperature change. A pipe break can cause a massive flood inside your building and require the assistance of water restoration and mitigation service to remove standing water before the moisture and increased humidity cause more damage. 
Water leaks at your Flat Rock, NC, business may cause you more headaches than you might think. Fixing current leaks and remaining aware of potential plumbing problems can help you to better protect your investments. 

What To Do With Water-Damaged Carpet

5/19/2022 (Permalink)

standing water on carpet, wet carpet, water damage in a home Water damage to carpet floor in Zirconia, NC.

What Should You Do If Your Carpet Is Wet?

If you experience a pipe break or other source of water damage in your Zirconia, NC, home, you may wonder if you can save your carpet or if it must be replaced. Fortunately, in some cases, this type of flooring can be salvaged if you act quickly.

Restoration
If the source water is clean, such as from a supply pipe break, you don’t have to worry about mold growth or other bacterial contamination for at least 24 hours. Dry the flooring out using the following equipment:

  • Fans
  • Dehumidifiers
  • Wet/dry vacuums

If the carpet was soaked through to the underlayers, pull up the flooring and hang it out to dry. Replace the padding if necessary. An experienced restoration service can help you determine what must be thrown away and what can be salvaged. They also have commercial equipment that can get the job done quickly and thoroughly.

Replacement
In other cases, carpeting must be replaced. If the source is not clean water, or if the water has been present for more than 24 hours, bacteria and other contaminants are likely to present. Carpeting is difficult to completely sanitize, and it is generally safer to replace the flooring. An exception may be small rugs that can be thoroughly cleaned with a fabric sanitizer and hot water.
In other cases, it may simply be more practical to replace the flooring than restore it. Even if the water is from a clean pipe break, it may not be worth the hassle to restore carpeting that is old or inexpensive. Pulling up the carpeting often requires cutting it into smaller pieces, making it impossible to reinstall.
Carpet is expensive, and many homeowners wish to salvage their investment from water damage. If the water is from a clean source and is removed quickly, it is usually okay to restore rather than replace the flooring.

4 Important Items To Include in Your Business Continuity Plan

3/19/2022 (Permalink)

Business Continuity Plan Concept Every enterprise needs a solid business continuity plan.

4 Things to Remember When Making a Business Continuity Plan

When flooding, fires and other natural disasters occur, companies become at risk for grinding to a halt. In addition to damage requiring the talents of a business renovation service, these extreme weather events trigger lost productivity and lower revenue. For this reason, every enterprise needs a solid business continuity plan. Having one in place will help assure that downtime is kept to a minimum. Here are four matters that are imperative to incorporate within yours.

1. Recovery Strategies

Plan out what you will do if operational necessities become unavailable. How will you continue if electricity is lost? What happens if critical employees are unable to come in? Know ahead of time what is to be done under every scenario.

2. Alternative Vendors

What should happen if other companies whose services you rely on suddenly cannot fulfill their duties? Identify providers outside of your usual channels and include them in your business continuity plan. Line up alternatives for essentials such as performing equipment fixes, delivering customer orders and providing office supplies.

3. Emergency Response Plan

In addition to keeping everyone safe, knowing what everyone is expected to do during a disaster helps smooth operations. The faster everyone gets to safety and is accounted for, the quicker you can get back up and running. Write out expected procedures and post them in your most highly-trafficked area.

4. Alternative Locations

Think about where your staff can go in the event your building in Fletcher, NC needs to be evacuated. Find a nearby office with unused space or ask employees living in larger residences if they would be willing to host a temporary headquarters. Having staffers work from home is also often a viable alternative. Perform a test run of your plans for functioning remotely ahead of a fiasco.

A well-conceived business continuity plan can keep your venture humming even after calamity strikes. Avoid losing potential income by thinking ahead and planning for the worst.

5 Things You Need To Know About Broken Pipes

1/13/2022 (Permalink)

Wet carpet, standing water on carpet, wet hallway Water damage in Etowah, NC.

Five Things You Should Know About Burst Pipes

To get the most out of your Etowah, NC, home, you need a functioning plumbing system. After all, you probably use running water in your house every day. Therefore, you must watch for the warning signs of plumbing damage. Here are five things you need to know about a pipe burst.

1. Pipes Freeze

When temperatures drop, the water inside your pipes can freeze. As you probably know, water expands as it freezes. This expansion can cause your water line and other pipes to break.

2. Crowded Cabinets Hide Leaks

The areas beneath your kitchen and bathroom sinks are good places to store household chemicals and other items. If you overcrowd these spaces, though, you may not notice a water leak. Accordingly, routinely clean out cabinets and inspect your plumbing system.

3. Plumbing Systems Should Not Be Loud

Pipes generally make a bit of noise when water passes through them. Knocking, creaking, moaning and other noises, however, are not normal. If you have noisy pipes, you may need to take steps to protect your pipes from extensive damage.

4. Water Heaters Require Flushing

While a pipe burst can cause a mess, flooding from an old, damaged or ineffective water heater can be just as bad. By regularly flushing your home’s water heater, you remove sediment before it can cause a catastrophic problem.

5. Water Damage May Be Extensive

Even with your best efforts, you may not be able to avoid a home flood. You must understand that floodwaters can cause extensive damage. If your home survives a flood, consider working with a floodwater restoration service to be sure you restore your house to its pre-flood condition.

Like most homeowners, you don’t want to have to deal with a pipe burst. By understanding some fundamental facts about broken plumbing, though, you can develop a plan for keeping your home’s pipes in excellent shape.

4 Common Causes of Basement Floods

12/28/2021 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood is more than inconvenient.

Causes of Basement Floods

A basement flood is a terrible inconvenience at any time, and some homeowners have to deal with this trouble many times. Sadly, some of these homeowners could have prevented further flooding but didn't recognize the reasons their homes were flooding.

1. Unsuitable Home Sites

Unfortunately, there's not much you can do if you've already moved into a home on sloped terrain or the low part of the yard. However, once you understand this situation, you may be able to alleviate the problem by working closely with home remediation specialists. Maybe you'll need to work with professional landscapers to adjust the shape of your property.

2. Damaged Drainage System

Sometimes downspouts of drainage systems are positioned within 6 feet of the basement or they point toward the home rather than away. It doesn't take long for this water to get into the basement and cause water damage to walls, carpeting, and belongings. A drainage system that doesn't work appropriately can often be fixed on a weekend.

3. Broken Pipes

Many of the pipes running through the walls, ceilings, and floors of your home carry water. Without a little bit of maintenance, those pipes can weaken, crack, or rust, turning into openings. Sometimes home repairs result in connections that aren't completely sealed. These can all lead to flooded basements.

4. Lack of Home Maintenance

Too often, homeowners ignore minor tasks, such as cleaning the leaves out of the gutters around the roof. That collection of debris leads to clogs and more damage. Eventually, this can lead to leaks within the walls that reach the very foundation of the home. It isn't surprising when this type of damage leads to a basement flood. Don't forget to remove hoses from the home before cold weather settles in.

A basement flood is more than inconvenient. It can be an expensive and time-consuming problem that often affects mementos and heirlooms that have been stored in the basement. What are other causes of flooded basements in Zirconia, NC? What can you do to avoid this trouble?

3 Steps To Stop an Under-Sink Leak

11/22/2021 (Permalink)

Leak under kitchen sink An under-sink leak can be a minor incident or a cause of major water damage.

Three Steps To Fix a Leak Under a Sink

An under-sink leak can be a minor incident or a cause of major water damage. A severe leak that goes undetected can lead to flooding. Whether you discover dampness in your home’s cabinets or water has already spilled out onto the floor, a leaky sink calls for timely kitchen repair and may require water damage restoration. Follow these three steps to fix a leak under a sink.

1. Identify the Source

A leak involving a pressurized faucet supply hose may have an obvious drip or spray. However, a drain line leak may not be evident until you attempt to use the sink. Shut off the water supply to the sink to mitigate damage until you fix the leak.

2. Fix the Leak

You may need to tighten the compression fittings on the faucet supply hose shut-off valves. These connections are often located in cramped places and may be difficult to reach without adjustable or locking pliers. Drain leaks can result from blockage, corrosion of a metal trap or loose connections. Make sure the drain line is clear, and check the tightness and condition of trap compression nuts.

A faucet leak may flow down the back of the fixture and drip underneath the sink. Check gasket and washer seals if this seems to be the cause of an under-sink leak. Depending on the type of leak and severity of flooding, you may want to call a plumber.

3. Dry and Restore

You must thoroughly dry the affected area after any leak that results in water in home cabinets. Use a brush, sponge or towel to remove water, then fans or a dehumidifier to draw out moisture that can lead to mold.

Depending on the severity of the flooding in your home in Mountain Home, NC, you may want to contact your insurance provider as well as a residential water damage restoration service that specializes in kitchen repair.

Property Owners Guide To Wood Floor Restoration After a Burst Pipe

9/13/2021 (Permalink)

Wet wood. A pipe burst can ruin the wood floors of any property owner, but when you know the process and the people to call, you can minimize the stress.

A pipe burst in your building can be detrimental to a wood floor. As the property owner, you will want to mitigate any further damage by acting as quickly as possible. Unfortunately, with different operating hours, there are times when a burst pipe may go unnoticed for days. When you experience this type of damage, here are a few steps you can take.

1. Remove Standing Water

First, remove any excess water and dry the wet floor thoroughly. You can remove the water by using wet vacs and various pumps. You can dry the area by using fans, industrial air movers, and dehumidifiers. It is not essential to purchase any of this equipment, as most of it can be rented at home improvement stores.

2. Remove Damaged Boards

Once the area of the pipe burst is completely dry, remove any damaged boards that are stained or swollen. These boards will likely not sand well and when stained will probably be discolored. You can remove boards by using a circular saw, cutting along the inside edge, and then prying them free with a crowbar. After removing all of the damaged boards, replace them with new boards that are of the same type of wood already in place.

3. Sand Dried Floor

After the removal and replacement of damaged boards, it is time to do the tedious task of sanding all of the floors. While you can use small orbital sanders and other hand sanders, it is a better use of your time to rent a large heavy-duty floor sander.

4. Call Restoration Specialist

As floor restoration is a massive job that requires a fair amount of technical skills, it may be beneficial to seek help in the Hendersonville, NC, area from certified restoration specialists, as they have the skills and equipment to get the job done quickly.

A pipe burst can ruin the wood floors of any property owner, but when you know the process and the people to call, you can minimize the stress and worry of this issue.

Three Steps To Minimize Damage Due to Leaks in Your Home

6/28/2021 (Permalink)

Leaky faucet A faucet leak can lead to hundreds of gallons of wasted water.

One of the most common sources of home damage in Flat Rock, NC, is a slow leak that doesn't get the attention it deserves. Did you know that a faucet leak under the kitchen sink can lead to hundreds of gallons of wasted water in a single day? The estimated costs of even average leaks can total a couple of hundred dollars a year per leak. If you've found a leak under your kitchen sink, act fast to minimize the damage of flooding.

Act Fast to Prevent Serious Damages

• Shut off the water at the shutoff valve. There may be a valve located under the kitchen sink. If you have a basement, the home's main shutoff valve is probably there. Otherwise, check in the crawlspace or near your water heater.

• Call the insurance company. If you have leaks, flooding, or standing water in the home, there's a potential for significant damages. The insurance company may cover the costs of hiring professionals to complete repairs or to take steps to ensure that long-lasting water damage doesn't cause further trouble.

• Call restoration professionals. If you catch the leak quickly enough, you may be able to handle any necessary kitchen repair on your own. However, if the leak has been happening for several days or weeks, you'll want the expert attention of flooding remediation professionals. These experts have the tools and training to locate leaks, recognize the signs of further damage, and completely dry building materials, so your home and family aren't exposed to further damages.

Protect Your Home and Family

Your home may be one of your most significant investments and even minor leaks can pose a serious risk to the well-being of the building. Learn to recognize the signs of hidden leaks and keep the phone number of your plumber or water restoration professional on hand. When you do notice signs of trouble, use these three simple steps to avoid further, expensive damages.

3 Perks of Having a Business Insurance Policy

3/12/2021 (Permalink)

Business Composition with Clipboard, Calculator, Glasses, Green Flower and Office Supplies on Office Desk Investing in a business insurance policy could be good for your mind and pocketbook.

Three Reasons To Make That Commitment

An insurance policy isn't always used; however, it's a security policy for the "just in case events" of life. After all, it's hard to predict when a pipe is going to bust open or a toilet overflows, yet these situations do occur. When that water damage sets in, commercial owners in Hendersonville, NC should be prepared. Investing in a business insurance policy could be good for your mind and pocketbook. Here are three reasons to make that commitment.

1. Have a Support System
When a structure has broken pipes, the building needs more than a simple plumbing repair. Chances are owners must complete several daunting tasks and issues:

  • Drying the property
  • Mending the lines
  • Treating mold and mildew
  • Replacing property loss
  • Funding salaries and bills during closures

It may seem a bit much to handle all at once. A business policy assists in paying for all of these things; plus, the agency walks through the process with you, double-checking with the water remediation company to ensure proper cleanup procedures.

2. Avoid Loans and Interest Payments
The cost of tending to water damage can add up to the thousands. Not everyone has twenty or so thousand dollars sitting in a reserve account. A bank loan would require paying interest. When using an insurance policy, owners from the deductible amount first. Insurance then kicks in to cover the rest. Just make sure to understand any limits to the coverage. Your agent can guide you through this at any time.

3. Ease Tension
The stress of water cleanup is immense. How are you going to make ends meet? When can the doors reopen? How is everything going to get accomplished? Insurance is a backup plan to alleviate the financial distress of the situation, allowing owners to breathe easy knowing that there is a ready source of income to get back to business.
Water damage is a serious problem that requires quick and efficient cleanup. Unfortunately, that also requires time and money. With a business insurance policy, companies have a fallback plan for such a devastating time.

5 Things To Know About Broken Pipes and Your Insurance

3/12/2021 (Permalink)

Drying equipment in a room of a Hendersonville home, drywall was removed due to water damaging it Water restoration services in Hendersonville, NC.

5 Things To Know About Broken Pipes and Your Insurance

Your homeowner's insurance may cover a flood from a broken pipe, but it generally depends on the type of damage. Fortunately, they will cover it is unforeseen damage, and you take the proper mitigation steps.

1. There Are Different Types of Damage
One type of damage, gradual, occurs from small leaks or other problems over a long period of time and is not covered by most insurance companies. However, unforeseen damage that occurs from sudden events is typically covered.

2. Pipes Are Viewed as Maintainable
Typically, an insurance company views your pipes as something that requires normal maintenance. Therefore, if you take the proper measures to prevent freezing, clogs, and other issues, a flood from a broken pipe will be considered unforeseen and covered.

3. What Your Policy Will Cover
Although most policies differentiate between initial and resulting damage, both of these are covered. For instance, the initial damage from the flood of water in your home will be covered, as well as any issues that happen later on because of a broken pipe.

4. How To Avoid a Denied Claim
One of the best ways to avoid having your plumbing claim denied is to have a plumber regularly come to inspect and maintain your pipes and keep records of this work. Additionally, make sure you hire a water restoration company immediately after the incident occurs, so the proper mitigation steps are taken.

5. What To Do When a Claim Is Denied
Even if your claim is denied, you are still going to need to fix broken pipe fittings and other parts in your home in Hendersonville, NC. Once you do this, you can try contacting a plumber or advocacy organization if you think your claim was wrongfully denied and want to object.
Ensure that you review your insurance coverage policy and thoroughly understand your responsibilities for maintaining your plumbing and what will be covered in an emergency. Doing this and following the proper mitigation steps during an emergency will help you ensure your insurance covers any disasters.

Water-Damaged Belongings Don’t Necessarily Mean a Loss

12/28/2020 (Permalink)

Wet carpet floor, water inside a Hendersonville home. Concept of water damage in a property Water damage in Hendersonville, NC

Water-Damaged Belongings Don’t Necessarily Mean a Loss

When water damage happens in your Hendersonville, NC home, it can be easy to focus on the water in home and the repairs that will be needed. It can be easy to temporarily forget about all of the belongings that may have been affected. Luckily, much more can be salvaged by a water damage and restoration company if quick action is taken.


Items Easily Susceptible to Damage
Whether it was a broken pipe or unexpected flooding that led to water in home, certain items are more averse to water than others. When it comes to the structure itself, there is a good chance that drywall and other porous materials will need to be removed. As for your belongings, the following will likely need extra care to ensure they are properly cleaned and restored.

  • Wood furniture
  • Textiles
  • Electronics
  • Photos and documents


Before these items can be cleaned, they need to be carefully dried and removed from the affected area. If you have upholstered furniture, it will need to be cleaned and dried to avoid mold from growing. When it comes to electronics and delicate papers, it’s best to count on the experts. For the latter, place them in the freezer until help arrives.


Professional Cleaning Methods
As you look at the mess, it may seem like everything is a loss. The right company sees things differently. A trusted, certified restoration business is focused on salvaging and repairing as much as possible. Depending on what belongings are damaged, some can be cleaned on-site while others will need to be taken off-site for professional restoration. These professionals have an arsenal of high-tech skills and techniques to clean and restore your belongings including dry cleaning, immersion and abrasion solutions, and various drying processes.
When you have water in home, it can be overwhelming to think of the loss. Although it may seem hopeless, count on the experts to help clean and restore many of your belongings.

Steps to Making a Water Damage Claim

11/23/2020 (Permalink)

Claim form for fill out Make sure you know the important aspects of filing an insurance claim

If you discover water in your home, it can end up being a disaster. Flooding from bursting pipes can ruin building materials, flooring, furniture and personal items. It could also pose a danger to you and your family members. Cleaning up after a flood, as well as repairing and replacing items, can be costly and time-consuming. Reporting the incident to your insurance company and making a claim can get you the financial help you need to get your Hendersonville, NC, home back into proper order.

Knowing if Your Insurance Will Cover the Flood

If water infiltrated your home because of bursting pipes, you don't necessarily have grounds to file an insurance claim. The following scenarios would nullify your ability to successfully make a claim:

  • Your pipes deteriorated because you failed to do proper maintenance and upkeep.
  • You knew your pipes were damaged, but you ignored the need to repair or replace them.
  • You deliberately damaged the pipes and caused the flooding.

Give the Insurance Company Detailed Information
As soon as possible after the water damage occurs, you need to get in touch with your insurance agent. If your insurance company covers the event, make sure you provide as much information about the flood and broken pipes as you can. It may also help to take photos of your home, showing the extent of the damage. Include a picture of the broken pipes.

Start Working With a Restoration Team
To fix broken pipe issues and to clean up after the flood, you'll need the help of an experienced disaster recovery company. Your insurance company may recommend one to you, but if you choose one on your own, make sure your agent coordinates with the cleanup team. At this point, you can finalize your claim and get a quote of how much the repairs will cost and what the insurance will pay.
Bursting pipes can cause significant damage to your home. Make sure you know the important aspects of filing an insurance claim.

3 Tips for Water Damage Prevention

10/13/2020 (Permalink)

Wet carpet, standing water on carpet, water damage Water damage in Hooper's Creek, NC

Tips To Prevent Water Damage In Your Home

A sudden flood of water in a home can result in irreparable damage to the home itself, possessions and valuable heirlooms and antiques. Even if the water damage turns out to be fixable, repairs may come with a price tag you can't afford or are unwilling to pay. Therefore it is important to try and prevent the incursion of unexpected bursts of water where possible, namely as related to a tide of water from a leaky, broken pipe. Here are three tips for preventing water damage in your home in Hooper's Creek, NC.

1. Maintenance
One of the best methods for preventing water damage is simply to perform proper maintenance. Doing so can help you avoid the need for pipe cleanup and contracting the services of a professional cleaning service to deal with the ravages of water in a home. Proper maintenance includes:

  • Checking pipes for leaks
  • Checking for signs of leaks in pipes like rust and corrosion
  • Checking for mold, mildew and damp spots around pipes and water-using appliances
  • Checking water-using appliances like washing machines for leaks
  • Checking hoses in washing machines and replacing them if needed

2. Water Detection Device
A tool that can help you avoid costly and/or permanent water damage is a water detection device. Installing one or more water detection sensors close to devices connected to the water supply can alert you to slow, less-noticeable leaks. This allows you to fix the problem before it causes too much damage.

3. Bill and Pressure Monitoring
Another way you can protect your property from being devastated by a sudden torrent of water is simply by keeping watch for signs of water loss. Your water bill is one thing you should be watching. A sudden rise in the monthly amount you are being charged for water can indicate an undetected leak. You should also keep track of your water pressure, as elevated pressures may result in your pipes bursting.
These tips are, of course, only tips. Following them will not guarantee the complete exclusion of any possible water damage from water in home in your life, but they will help.

3 Sewage Cleanup Tips for Your Business

9/9/2020 (Permalink)

sewer backflow Sewer backup in Mountain Homes, NC

Keep In Mind The Following Tips 

Sometimes, nature and other circumstances can cause a sewer flood at your Mountain Home, NC, business. Unlike sink leaks or other water issues, a sewer cleanup job usually presents a set of problems that can be both dangerous and difficult to handle. If you want to prepare yourself for this type of flood, there are a few tips you can keep in mind that may make the cleanup easier.

1. Evacuate the Building
When a sewer backup occurs at your business, evacuating your employees and customers can help keep them safe and away from contact with toxic water. Sewer water, which is also called Category 3, or black water, may contain both solid waste and harmful bacteria. Avoid allowing your employees to clean up sewage and move them to a safe area until a cleanup company arrives.

2. Block Off Affected Areas
While it is not safe for you to touch sewage water, you may be able to stem the flow from a flooded toilet by shutting doors, especially those that lead to other floors. This may help contain standing water in one area rather than allowing it to seep into other parts of the building. If the flood took place on an upper floor, trying to stunt the flood may prevent ceiling damage on the floor below.

3. Call in a Cleanup Crew
Sewer cleanup is best handled by a professional water damage and restoration company, as its technicians have access to tools and vehicles that can handle sewage safely. There are several steps they might take, such as draining standing black water, tearing out and replacing affected building materials, and deodorizing the area where the flood occurred so no lingering smells remain.
When you require sewer cleanup at your Mountain Home, NC, business, it can be difficult to know where to turn. Keeping a few tips in mind can help keep you, your customers, and your employees safe and allow you to carry on with running your company.

Is My Flooded Basement Covered by Insurance?

6/3/2020 (Permalink)

Four feet deep water in a basement Basement flood coverage varies by policy

Is My Flooded Basement Covered by Insurance?

After a basement flood happens in your Zirconia, NC, home, calculating cleanup and repair costs may feel overwhelming. Homeowners should lookup their insurance coverage to determine if the restoration costs are covered by their policy. Basement flooding coverage is determined by a number of factors including the cause of the water damage, the degree of damage, and individual deductibles and coverage limits. The following three steps can help you find out if your flooded basement is covered by insurance.

1. Determine the Cause
A basement flood can happen for any number of reasons. When flooding occurs suddenly or as a result of an accident, many flood insurance policies cover the resulting damage. While it is common to pursue repair costs for water damage caused by a broken appliance, it is not as likely that the broken appliance itself will be covered for repairs or replacement. In contrast to accidental flooding incidents, floods due to neglected maintenance on your part are typically not covered. If you want to ask for repairs through your insurance policy, determining the cause will be critical to seeing which coverage applies.

2. Document the Damage
In order to submit an insurance claim for your flooded basement, you will probably need to provide documented evidence of the degree of damage that has occurred. Documentation may include the following:

  • Photos
  • Video footage
  • A cost estimate from a local restoration company

3. Submit Insurance Claim
In order to submit an insurance claim, contact your insurance provider to go through the proper protocol. Every policy is different and may have certain limitations. Even if the damage is covered in full, be prepared to pay a deductible based on your coverage. Wait to hear back from your insurance agent about how to move forward with repairing and restoring your basement.
Basement flood coverage varies by policy. Whether you have basic homeowners insurance or a flood insurance policy, it never hurts to check with your agent about what coverage you have in place and which policies you may want to add.

The Visible and Not-So-Visible Signs You've Had a Flood

5/19/2020 (Permalink)

If a water supply line breaks in your house in Hendersonville, many items can be damaged. When water spreads, it can devastate objects like appliances and HVAC systems by rusting metal and corroding wires. It also harms furniture and the interior of your home by swelling wood and soaking drywall. Some of the damaged items are quite visible, but others can be hidden until you begin repairs.

Obvious Signs of Water Damage

When you walk into your house and see pools of water in the basement, puddles on the floors and saturated carpets, you know immediately a pipe has burst. Damage is easily seen in dripping and swelling wood, including the following symptoms:

• Wet and puckered cabinets, closet doors, pantry doors and wood floors
• Water beading and dripping from structural beams in walls and ceilings
• Discolored furniture such as dressers, bed frames, TV stands and china cabinets
• Soaked legs on upholstered furniture such as arm chairs, recliners, sofas and loveseats
• Waterlogged mirror frames, photo frames, clocks and framed art

Less Obvious Signs of Water Damage

Mold and mildew can grow in dark areas under carpets and in soft surfaces like drapes and rugs. Inside the pantry, where it is cool and dark, is a perfect place for water to be missed. The undersides of shelves can retain water because they go largely unchecked. Windows and doors that don't close properly are a good indicator that water is still there.

When you need a company to repair and restore you water damaged home in Hendersonville, make sure they address both the visible and the less visible damage. Items made from real wood can be dried out rather than thrown out, saving you time and money after the water pipe repair is completed. Once the water has receded, swelling wood can be restored and damaged upholstery can be cleaned so you can get back on your feet quickly.

How Water Leaks Drain Money From Your Company

5/14/2020 (Permalink)

Standing water on carpet of an office Water damage due to broken pipe in Zirconia, NC

Ways a Plumbing Leak Costs a Company Money

A water leak somewhere in your company might seem like a small thing, but it can have large consequences, especially if undetected or allowed to continue for a long time. The financial implications begin small but they can grow to thousands of dollars. Here are some ways a plumbing leak costs a company money:

  • A larger water bill
  • A bigger insurance premium
  • The costs for plumbing repair
  • The expenses for cleanup and restoration
  • The dollars for insurance deductibles

Even a slow leak that goes on for days or weeks could result in a water bill that is hundreds of dollars higher than normal. Slow leaks also can cause significant water damage by degrading materials and ruining company equipment.

Ways To Minimize Damage and Expenses
Even when it happens behind walls, a water leak leaves a few tell-tale signs. A sharp employee might notice that the water meter is running faster than it should. There might also be signs of pooling water, excess moisture, wall discoloration, and mold spores. Once the problem is found, the first step should be to fix the plumbing problem, and the second step should be to remove the water. A professional water remediation franchise in Zirconia, NC, has the training and tools to deal with water damage, whether it is caused by a slow leak or by a massive pipe break. A fast, professional response puts a stop to additional damage.

Steps To Reduce Mold Problems
An effective response to a water leak includes addressing the concern of mold growth. Whenever high levels of moisture are present, mold spores can spread and form colonies that look unsightly and produce musty odors. The presence of mold colonies also might lower indoor air quality through the presence of allergens and irritants. A qualified technician can test for the presence of mold and then develop a plan to contain and address the mold problem.

Noisy Pipes? What Do Those Noises Mean?

3/10/2020 (Permalink)

Plastic pipe pieces Broken pipes can cause major damage.

Do you ever hear whistling, clanging, rattling or banging noises coming from the pipes in your home? Yes, these noises can be quite startling, they can also be a sign that there may be a problem with your plumbing. 

Whistling noises can be caused by blocked pipes. Blockages that are more minor can occur at valves, faucets and shower heads. Pipe maintenance, tightening valves and cleaning shower heads can often fix these. Clogged pipes, however, can be more serious because the extra pressure is hard on plumbing and can lead to a pipe breaking. Professional plumbers are the best solution to fix the blockages in your pipes. 

The banging noises often comes from high water pressure. If the water is off and the banging persists, it's likely caused by high water pressure. Similar noises could also be a result of trapped air, which can be resolved by draining pipes to get rid of air pockets. On the other hand, water pressure can result in leaking due to loose pipe connections. If damage from high water pressure goes unaddressed, it can make a pipe burst. 

Water speed changes are likely the cause if there is a clanging noise whenever a faucet or shower is shut off. The clanging comes from the pipe vibrating at the change of the waters speed. The change in its momentum can be normal but on rare occasions it can cause pipe connections to loosen or leak. Anti-hammer devices can help with this problem. 

By paying attention to what your plumbing is telling you and by doing regular maintenance, you can help to reduce the chances of calling in the professionals to fix a broken pipe later down the line. 

Should you experience the inconvenience of a broken pipe in your home and need help with the cleanup and restoration, SERVPRO of Henderson County is one phone call away 828-692-3337 

How Do I File an Insurance Claim After My House Floods?

2/25/2020 (Permalink)

Blue ballpoint pen, two antique brass keys and a home insurance claim from on a plywood clipboard. Whether you have a pipe burst or a leaky roof, address all water insurance claims right away

How Do I File an Insurance Claim After My House Floods?

After a home flood, many residents feel like they are treading water, trying to figure out where to begin in the restoration process. Cleaning up, making the right calls, and restoring order take time. These simple steps can help you stay on track as you go through the necessary procedures of filing an insurance claim.

1. Look Over Your Policy

When you first moved into your house, you probably acquired a home insurance policy, but do you remember what kind of coverage it includes? The first step toward filing a claim is getting into your filing cabinet and scanning your policy paperwork. Glance over the basics of your coverage. Write down your questions. Look up your agent's phone number, and prep for a call with them.

2. Speak With Your Agent

Now that you have the essential information gathered, it's time to ask a few questions. Get in touch with your agent to ask about these important topics:

  • What are my policy benefits?
  • What are the procedures for filing a claim?
  • How long are the timelines for approving claims?

3. Record Damage

After contacting your insurance provider, take some time to create a thorough record of the damage. Your report may be made up of photos, videos, and even written memory. Include dates and times alongside as much evidence as you can provide to prove the validity of your claims.

4. Get a Free Estimate

Most home flood restoration companies offer a free cost estimate of their services. A detailed estimate is helpful to add in your report to the insurance company. It may help them to predict costs and move more quickly in filing your insurance claim. Be sure to let your insurance adjuster know which Hendersonville, NC, restoration company you prefer.
As you work toward restoring order in your home, follow these simple tips to stay organized. Whether you have a pipe burst or a leaky roof, address all water insurance claims right away to expedite the process.