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Fire & Water - Cleanup & Restoration

7 Steps to Take When Responding to Burst Pipes

10/10/2023 (Permalink)

Standing water in a commercial building. By following these emergency steps, you can effectively manage burst pipe emergencies and restore your property to its preloss condition.

Discovering a burst pipe in your home or business can be a stressful and panic-inducing situation. Burst pipes can cause significant water damage and disrupt your daily activities. However, knowing the right emergency actions to take when faced with a burst pipe can help minimize the damage and get the situation under control. In this blog post, we will outline the crucial steps to follow in response to burst pipes.

Step 1: Shut off the Water Supply

The first and most important step is to shut off the main water supply to your property. Locate the main water valve, which is usually located near the water meter or where the water supply enters your property. Turn the valve clockwise until it is fully closed. This will stop the flow of water and prevent further damage.

Step 2: Turn Off Electricity and Gas

If the burst pipe is near electrical outlets or appliances, it is essential to turn off the electricity at the main circuit panel to avoid any electrical hazards. Additionally, if you have a gas supply in your property, it's crucial to turn off the gas valve to prevent any potential leaks or fire hazards.

Step 3: Open Faucets and Drain Water

Open all the faucets in your property to relieve the pressure in the plumbing system and allow any remaining water to drain. This will help reduce the amount of water damage. If there is excessive water pooling in the affected area, use buckets, mops, or towels to remove as much water as possible.

Step 4: Locate the Burst Pipe

Once the initial emergency actions are taken, locate the burst pipe. This may require inspecting exposed pipes in your basement, crawl space, or utility room. Look for signs of water spraying, dripping, or pooling. Identifying the location of the burst pipe will help restoration professionals assess the extent of the damage and determine the necessary repairs.

Step 5: Call a Professional Restoration Company

Contact a professional water damage restoration company, such as SERVPRO® of Hendersonville, as soon as possible. They have the expertise, tools, and resources to handle burst pipe emergencies. Restoration professionals can quickly assess the situation, mitigate further damage, and implement the necessary repairs to restore your property.

Step 6: Document the Damage for Insurance Claims

Take photographs and videos of the burst pipe and the resulting water damage. This documentation will be crucial for insurance claims and will help ensure proper reimbursement for the repairs and restoration process. Make sure to keep records of all communication with restoration professionals and insurance providers.

Step 7: Preventive Measures

After the burst pipe emergency is under control and the necessary repairs are made, consider taking preventive measures to minimize the risk of future bursts. This may include insulating pipes in colder areas, monitoring your plumbing system for any signs of leaks, and scheduling regular maintenance checks by a licensed plumber.

Responding to burst pipes requires swift and decisive action to minimize water damage and protect your property. By following these emergency steps - shutting off the water supply, turning off electricity and gas, draining water, calling professional restoration services, documenting the damage, and taking preventive measures for the future - you can effectively manage burst pipe emergencies and restore your property to its preloss condition. Remember, always prioritize safety and seek professional assistance to ensure a thorough and efficient recovery process.

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